Rm999 takes your privacy seriously. This document transparently explains how we manage your personal information from the moment you register through every interaction with our platform.
Six core principles that guide how rm999 handles your personal data.
All personal data transmitted between your device and rm999 servers is protected by 256-bit SSL encryption — the same security standard used by major banking institutions in Malaysia.
Rm999 only collects information that is genuinely necessary to provide its services. We do not collect excessive data or information irrelevant to platform operations.
Rm999 has never and will never sell, rent, or trade your personal information to any third party for marketing purposes without your explicit consent.
You have the right to access, correct, or request deletion of your personal data at any time. rm999 fully respects and facilitates the exercise of these rights.
Rm999 is committed to keeping you informed of any changes to how we manage your data. No hidden surprises — all our data management practices are clearly stated here.
Your data is automatically backed up daily to a separate, secure location. rm999's internal access controls ensure that only relevant staff can access user data.
Introduction: This Privacy Policy explains how rm999 ("we", "Platform") collects, uses, stores, and protects your personal information ("you", "user") when you use our platform and services. By using rm999, you agree to this policy.
To operate the rm999 platform safely and efficiently, we collect several categories of personal information. Each piece of information collected has a clear purpose, and we only collect what is strictly necessary.
Rm999 uses the personal information collected for the following purposes only, and not for any other purpose without your consent:
The security of your data is rm999's top priority. We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
Rm999 retains your personal data for as long as your account is active or as needed to provide services to you. After account closure, certain data may still be retained for the period required to fulfil legal obligations, resolve disputes, or enforce our agreements.
Rm999 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Data sharing only occurs in the following situations:
| Third Parties | Purpose of Sharing | Data Level |
|---|---|---|
| Payment Processors | Processing your deposits and withdrawals securely | Only necessary financial data |
| KYC Services | User identity and document verification | Identity document |
| Technology Providers | Platform infrastructure and CDN operations | Minimum technical data |
| Authorities | Legal compliance where required | By court order only |
Rm999 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some rm999 platform features.
As an rm999 user, you have the following rights regarding your personal data. rm999 is committed to facilitating the exercise of these rights within a reasonable timeframe:
Request a copy of the personal data we hold about you at any time.
Request corrections to inaccurate or incomplete personal data in our records.
Request deletion of your personal data, subject to applicable legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive a copy of your data in a machine-readable format for transfer to another platform.
Request a restriction on the processing of your data under certain circumstances while a dispute is being resolved.
To exercise any of the above rights, please contact the rm999 customer support team via Live Chat, available 24/7. We will process your request within a reasonable timeframe and provide an appropriate response.
The rm999 platform is for adult users aged 18 and above only. We do not knowingly collect personal information from individuals under the age of 18.
If we find that we have collected data from individuals below the legal age without proper verification, we will take immediate steps to delete that data and close the relevant account. If you believe someone under 18 has registered a rm999 account, please contact us immediately.
Rm999 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, or new legal requirements.
Any material amendments will be announced via in-platform notifications on rm999 or by email to your registered address. We encourage you to review this Privacy Policy periodically. Continued use of the rm999 platform after changes are published will be considered your acceptance of the latest version of this policy.
If you have any questions, concerns, or complaints regarding the rm999 Privacy Policy or how we manage your personal data, we welcome your feedback.
You can reach the rm999 customer support team through the following channels:
Our team will endeavour to respond within 48 hours for all privacy-related enquiries received. For more complex cases, we will provide an estimated timeframe and keep you updated throughout the process.
Rm999 takes its responsibility to protect your data seriously. Register now and experience a safe entertainment platform trusted by hundreds of thousands of players across Malaysia.
By registering, you agree to the Terms and Conditions and the rm999 Privacy Policy.